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Hero
Need bottled ink or refills? "Hi Norman, thanks again for quick delivery of the pens. I got mine Thursday and Britta's arrived in CA on Friday. She immediately filled her 616 and started writing a letter; she loves the retro design and the burgundy ink. I'm greatly impressed with my 616 demi as well. I bought it as a "pocket pen," easy to carry and take notes with, and I've already found myself favoring it even over my trusty Pilot 78Gs—it's so light and writes so easily that sometimes it's almost like I'm not holding a pen! The Mako is a beauty; it feels and writes like a high-class European pen, but the whole family has admired the design and color. My 4-year-old son volunteered to clean it before I filled it, leaving me to take care of the 616 by myself. And the penroll is lovely, too—I had a little trouble getting it back from my 2-year-old, who immediately decided such a colorful case should be for his own treasures! I attended my first writing workshop in years today, and used the 616 the whole time; I'm delighted that using these pens has helped me rediscover my love for writing. Thanks again, and be well." C. P., Easton, PA
"Hi Norman, thank you for the pen and the
handwritten sealed note. The delivery packaging was excellent. My Hero 616 pen
writes really good. I do not know if you had to adjust the nib but it writes
without skipping even if I write fast. I cleaned and then inked it as you
suggested. Fit and finish is good for the price.
"Hello
Norman, the pen and the ink has arrived about a week ago, and I am thoroughly
enjoying them.
"Norman: Want to let you know that I have
received my order. Both pens exceeded my expectation in appearance and
performance. They are added to my small collection. Anyone,
who is looking for a fountain pen as a gift or personal use, this is the site
of maximum value in your purchase. Norm, you do provided top of the line
value that I trust. The Hero 616 is my journal pen and the
329 my work pen. Thank you for your attention
to detail. Best wishes. I will buy again and recommend your site."
"Got the pens a few days ago and giving the test
run. I am really impress by the way the Hero Demi 616, it writes better than
a lot of my brand name fountain pens, such as parker 75, montblanc lapis, or
pelikan...I had a Montblanc i think grand 146 and the nib if i remember was
18k med and the pen sucks, it would skip or leave a deep ink spot, such that i
got so piss off that i bend the point and threw the pen away and i think i
paid $150 + back then in the 1980's. I was hesitant to try a Chinese pen for
fear of inferior craftsman ship and poor performance , but i think my mind may
have been change by the parker 51 knock off. They really not only copy but
seem to improve on the brand name pens...So these Chinese pens will probably
give the brand name guys a real run for the money."
Hero 616 Demi Black fountain pen
$15.00 Hero 616 Demi Burgundy fountain pen
$15.00 Hero 616 Demi Forest Green fountain pen
$15.00 As you can see, this homage to the great Parker 51 model fountain pen comes in two sizes, much like the original. The Demi, in both the Parker and Hero versions, was slightly smaller in length and girth to the Standard model (in fact, Parker renamed the Demi as the Slender, but I'll stick with the original nomenclature). Having both versions of the Parker 51 at hand, here's the measurement comparison I come up with:
Unscrewing the barrel reveals the pump-style filler, again similar to the aerometric filler of the original Parker 51 (there are subtle differences that I won't go into here) for use with bottled ink.
The pens come with a pump-style filler or bottled ink. As with all new pens, I recommend to run a dilute solution
of dishwashing soap (two or three drops to a small bowl of water) through a new
pen a few times, followed by water only. Step one is effective at removing
manufacturing oils that can tend to make the ink less than enthusiastic in
heading from the converter/filler to the nib, and step two removes the traces of
the detergent you've used...which tends to have the opposite, diuretic effect.
IMPORTANT SERVICE NOTE: Every nib that ships from His Nibs is closely examined under high magnification and tuned or adjusted if needed. About 85% of modern nibs need some adjustment out-of-the-box from the manufacturer for an optimal writing experience. Most commonly, the tines of the nib are misaligned -- which would cause scratchiness at the minimum; the slit between the tines is partially or fully closed -- which would starve the nib of ink and at best cause skipping; or the slit between the tines is too wide -- which will either again cause skipping, or conversely, flooding. There are other factors -- such as separation of the nib from the feed -- that are inspected and repaired before any pen leaves the Palace.
The only 100% guarantee of course
comes when the pen is
actually filled with ink and written with for the first time, but our
pre-shipping inspections and tunings have eliminated 99.99999 (my finger is
getting tired) of the frustrations that a customer experiences when first using
a new fountain pen. Although this can be time-consuming on occasion, it affords
our customers a much more pleasant experience when receiving a fountain pen from
His Nibs -- and saves us the frustration of dealing with returns!
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Ordering Procedures & Returns International customers, please note, we will not falsify shipping documents Please send your order and shipping address (along with any questions) to:
orders@hisnibs.com We will email you back with your order total (PA residents please add 6% sales tax) Credit cards, for the quickest fulfillment of your order, are accepted through PayPal, a secure site allowing you to use your credit card without us even seeing the information. If you'd like to make use of this credit card service, please let us know when you email your order and address, and we'll email you the appropriate Request for Payment, and instructions for the simple payment procedure (you don't need to join PayPal to use it).
If you would like us process your credit card directly instead, then please email us: 1. Card # (dividing this number in two, between two emails, will
ensure security) If you'd rather pay by money order or check, kindly make payable to: His
Nibs.com We
ship via insured Priority Mail
Warranties and returns If an item proves to be defective, in most cases the manufacturer's warranty will apply. However, please email us first so that we can determine the easiest way to resolve the problem to your satisfaction. In the case of fountain pens -- which are a bit more individualistic than other writing instruments -- what may at first appear to be a defect (hard starting or poor flow for example), can in almost all cases be resolved with a few simple 'tweaks' to the nib, which we'll be happy to guide you through or perhaps suggest returning to us for adjustment. Should you wish to return a
non-defective item within 3 days of receipt because it doesn't suit
you for some reason, again please email us and we'll arrange an
exchange, credit or refund (minus any shipping/insurance charges),
if the item is returned in an 'as new' condition. If you've dipped a
fountain pen to try its writing characteristics, kindly clean off
any ink residue prior to shipping -- to save us both a nasty
surprise We want you to be happy with your purchase from HisNibs.com and hope to have you join the ranks of our many long-term, repeat customers!
Revised: May 23rd, 2012
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