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Bookworm
Need bottled ink or refills?
"Hi Norman, I came back from a brief
weekend trip to find my pens and ink had arrived safely on Saturday. My
soon-to-be-5-year-old son and I had great fun cleaning the pens, and he enjoyed
watching me figure out how to ink them. It was surprisingly easy, and we loved
the colors of the ink. I put a different ink into each of the 3 pens and wrote
him a note using all 3—he loved it, and the pens wrote very nicely. He also
asked to add the wax seal from your note to his collection of treasures, and he
then sat down to write me a note using a colored pencil (purple, to match the
tanzanite ink). I think you might have a future customer!
The "F" nib 78G is amazing;
I can't believe how smooth it is, and the
Monteverde Green looks great in it. I think writing with the "B" nib is
going to take more practice to get it consistent, but I wrote a brief note with
it today with decent success. And I used the 702 to do some writing while I
taught today—the line is beautiful, and it's more comfortable than I expected a
pen of that size to be. Thanks again for your attention to the details from
nibs to notes, and for providing such excellent writing tools." "Dear Norman, All my pens arrived
and I picked them up from the post office this morning. They're beautiful! I've
never had such a smooth out-of-the-box experience with fountain pens before.
After the soaping and rinsing, I finally got to ink them up and use them. The
Hero 329 and the Hero
330 remind me of my schooling in India where Hero pens were the staple
school pen. If you shake them just right, they let beautiful dollops of ink fly
onto a classmate's white shirt :-D The Uranus 966
and the Uranus 621 (especially) are beautiful to
look at and very nice writers. The Bookworm 709 has become my new everyday pen,
with all the others are safely ensconced in the gorgeous
pen roll. My thanks to your wife for making it. Thanks for all the emails
and the great service you provide. The note sealed with wax made my day!" "I received the Bookworm Grey &
Black 702 Series in the mail today. Right off the bat I knew this pen was going
to be great when I opened the package up. This pen is extraordinary to look at.
When I finally got to write with it, it was better than I could have ever
imagined. First off, the size and weight are absolutely perfect. It writes like
a dream. I am also impressed at the way the nib fills. Because I am used to
writing with roller balls, I noticed that the nib was stiff like the roller
balls, but extremely responsive to every nuance of my writing without much of
any downward pressure on the pen itself. Because I do a lot of note taking In my
college classes, this is going to be a plus. I want to thank you again for this
absolutely wonderful fountain pen. I definitely plan on ordering more fountain
pens from you in the future."
Bookworm 702 Gray & Black
$20.00
Bookworm 702 Blue Sky
$20.00
Bookworm 702 Yellow Swirl
$20.00
IMPORTANT SERVICE NOTE: Every nib that ships from His Nibs is closely examined under high magnification and tuned or adjusted if needed. About 85% of modern nibs need some adjustment out-of-the-box from the manufacturer for an optimal writing experience. Most commonly, the tines of the nib are misaligned -- which would cause scratchiness at the minimum; the slit between the tines is partially or fully closed -- which would starve the nib of ink and at best cause skipping; or the slit between the tines is too wide -- which will either again cause skipping, or conversely, flooding. There are other factors -- such as separation of the nib from the feed -- that are inspected and repaired before any pen leaves the Palace.
The only 100% guarantee of course
comes when the pen is
actually filled with ink and written with for the first time, but our
pre-shipping inspections and tunings have eliminated 99.99999 (my finger is
getting tired) of the frustrations that a customer experiences when first using
a new fountain pen. Although this can be time-consuming on occasion, it affords
our customers a much more pleasant experience when receiving a fountain pen from
His Nibs -- and saves us the frustration of dealing with returns!
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Ordering Procedures & Returns International customers, please note, we will not falsify shipping documents Please send your order and shipping address (along with any questions) to:
orders@hisnibs.com We will email you back with your order total (PA residents please add 6% sales tax) Credit cards, for the quickest fulfillment of your order, are accepted through PayPal, a secure site allowing you to use your credit card without us even seeing the information. If you'd like to make use of this credit card service, please let us know when you email your order and address, and we'll email you the appropriate Request for Payment, and instructions for the simple payment procedure (you don't need to join PayPal to use it).
If you would like us process your credit card directly instead, then please email us: 1. Card # (dividing this number in two, between two emails, will
ensure security) If you'd rather pay by money order or check, kindly make payable to: His
Nibs.com We
ship via insured Priority Mail
Warranties and returns If an item proves to be defective, in most cases the manufacturer's warranty will apply. However, please email us first so that we can determine the easiest way to resolve the problem to your satisfaction. In the case of fountain pens -- which are a bit more individualistic than other writing instruments -- what may at first appear to be a defect (hard starting or poor flow for example), can in almost all cases be resolved with a few simple 'tweaks' to the nib, which we'll be happy to guide you through or perhaps suggest returning to us for adjustment. Should you wish to return a
non-defective item within 3 days of receipt because it doesn't suit
you for some reason, again please email us and we'll arrange an
exchange, credit or refund (minus any shipping/insurance charges),
if the item is returned in an 'as new' condition. If you've dipped a
fountain pen to try its writing characteristics, kindly clean off
any ink residue prior to shipping -- to save us both a nasty
surprise We want you to be happy with your purchase from HisNibs.com and hope to have you join the ranks of our many long-term, repeat customers!
Revised: February 11th, 2012
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