"Thanks for the update. That is fast work. I have never purchased anything from any company that is as efficient and caring as yours. It is as amazing as it is appreciated. The Artistic Crystal brings a smile to my face when I write with it. It is so fun and bright. Pure joy. Thanks for having it available...I have many pens as you know. I go to the Artista Crystal when I want the recipient to know that I am happy just writing with a wonderful pen."
A. G., San Antonio, TX
"Hello Norman, ¡¡Great news!! The shipment has
arrived "sano y salvo (intact and safe)".
I have checked the Artista pen and it manages to make
me very enthusiastic. It has been a great discovery because looks and writes
like a more expensive pen. It has a great appearance and is a well- finished
product, the chromium-plated parts (front section and cap) and the box give
the pen a very good look. I have filled the pen with the green private reserve
ink and the result is fantastic. Thank you again for replacing the broken ink
bottle free of charge, it has been a great gesture of attention, I admire your
All hail the return of the demonstrator! Almost from the first days of the fountain pen, one of the most sought-after additions to a collection was the pen salesman's demonstrator pen. These were typically pens that were partially, or fully transparent...used by a fountain pen salesman to demonstrate the inner workings of the particular pen model that was being sold. Later, pen companies began producing demonstrators -- usually in very small quantities or as limited editions -- especially for the collecting market. Consequently, these were often sold at a premium.
After the passing of the first 'Golden Age' of fountain pens (I believe we're in the second Golden Age now), so too passed the demonstrator.
We've sold the Monteverde Artista -- a clear, transparent demonstrator for a number of years. In fact, it really led the way for the subsequent and current crop of demonstrators produced by many other pen manufacturers. Now, this extremely popular pen has been renamed the Artista Crystal and been joined by three lightly-colored companion demonstrators.
The new Artista Crystal series of pen (see the rollerball and ballpoint versions further down the page) are produced with a transparent barrel and matching cap, and are made from top-class acrylic resin -- hand-polished inside and out. The jewelry-grade chromium-finish accents (clip, cap band and cap 'jewel') really set off the crystal clarity of the Artista Crystal design.
Unscrewing the threads between the section and barrel displays the piston converter for bottled ink. It will also take International-style cartridges, such as those from Private Reserve. All versions of the pen come gift boxed and include the Monteverde warranty.
As with all new pens, I recommend to run a dilute solution of dishwashing soap (two or three drops to a small bowl of water) through a new pen a few times, followed by water only. Step one is effective at removing manufacturing oils that can tend to make the ink less than enthusiastic in heading from the filler to the nib, and step two removes the traces of the detergent you've used...which tends to have the opposite, diuretic effect.
Artista Crystal Rollerballs
As with the rest of the collection, the Artista Crystal rollerball is hand formed from a single bar of special acrylic resin and measures 5" capped, 6" posted and 4-3/8" with cap held aside.
Artista Crystal Ballpoints
The Artista Crystal ballpoint rounds out the demonstrator collection. The pen employs a twist-action motion to extend and retract the ballpoint refill and measures 5-1/4".
IMPORTANT SERVICE NOTE: Every nib that ships from His Nibs is closely examined under high magnification and tuned or adjusted if needed. About 85% of modern nibs need some adjustment out-of-the-box from the manufacturer for an optimal writing experience. Most commonly, the tines of the nib are misaligned -- which would cause scratchiness at the minimum; the slit between the tines is partially or fully closed -- which would starve the nib of ink and at best cause skipping; or the slit between the tines is too wide -- which will either again cause skipping, or conversely, flooding. There are other factors -- such as separation of the nib from the feed -- that are inspected and repaired before any pen leaves the Palace.
The only 100% guarantee of course comes when the pen is actually filled with ink and written with for the first time, but our pre-shipping inspections and tunings have eliminated 99.99999 (my finger is getting tired) of the frustrations that a customer experiences when first using a new fountain pen. Although this can be time-consuming on occasion, it affords our customers a much more pleasant experience when receiving a fountain pen from His Nibs -- and saves us the frustration of dealing with returns!
Ordering Procedures & Returns
International customers, please note, we will not falsify shipping documents
Please send your order and shipping address (along with any questions) to:
We will email you back with your order total (PA residents please add 6% sales tax)
Credit cards, for the quickest fulfillment of your order, are accepted through PayPal, a secure site allowing you to use your credit card without us even seeing the information. If you'd like to make use of this credit card service, please let us know when you email your order and address, and we'll email you the appropriate Request for Payment, and instructions for the simple payment procedure (you don't need to join PayPal to use it).
If you would like us process your credit card directly instead, then please email us:
1. Card # (dividing this number in two, between two emails, will
If you'd rather pay by money order or check, kindly make payable to:
ship via insured Priority Mail
Warranties and returns
If an item proves to be defective, in most cases the manufacturer's warranty will apply. However, please email us first so that we can determine the easiest way to resolve the problem to your satisfaction. In the case of fountain pens -- which are a bit more individualistic than other writing instruments -- what may at first appear to be a defect (hard starting or poor flow for example), can in almost all cases be resolved with a few simple 'tweaks' to the nib, which we'll be happy to guide you through or perhaps suggest returning to us for adjustment.
Should you wish to return a non-defective item within 3 days of receipt because it doesn't suit you for some reason, again please email us and we'll arrange an exchange, credit or refund (minus any shipping/insurance charges), if the item is returned in an 'as new' condition. If you've dipped a fountain pen to try its writing characteristics, kindly clean off any ink residue prior to shipping -- to save us both a nasty surprise .
We want you to be happy with your purchase from HisNibs.com and hope to have you join the ranks of our many long-term, repeat customers!
Revised: March 8th, 2014