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DUKE Complete Esteem series
Need bottled ink or refills?
DUKE Complete Esteem Red Ochre FP
DUKE Complete Esteem Ivory FP
Available in red ochre or ivory, these lacquer-over-brass pens measure 5-1/4" capped and a bit over 5-1/2" posted, making the 'mid-sized' in today's parlance. Fairly narrow, they fit comfortably in any-sized hand, and have a very comfortable balance, with cap posted or not.
Removing the slip-cap reveals a polished
steel section above the angularly-shaped gold-plated nib, which approximates an
American/European medium, or slightly finer. The nib is engraved with
'Duke' in script.
Unscrewing the all-metal fittings between the section and barrel displays the pump-style filler, for use with bottled ink.
The pen comes in a gray and black, oval DUKE gift box.
IMPORTANT SERVICE NOTE: Every nib that ships from His Nibs is closely examined under high magnification and tuned or adjusted if needed. About 85% of modern nibs need some adjustment out-of-the-box from the manufacturer for an optimal writing experience. Most commonly, the tines of the nib are misaligned -- which would cause scratchiness at the minimum; the slit between the tines is partially or fully closed -- which would starve the nib of ink and at best cause skipping; or the slit between the tines is too wide -- which will either again cause skipping, or conversely, flooding. There are other factors -- such as separation of the nib from the feed -- that are inspected and repaired before any pen leaves the Palace.
The only 100% guarantee of course
comes when the pen is
actually filled with ink and written with for the first time, but our
pre-shipping inspections and tunings have eliminated 99.99999 (my finger is
getting tired) of the frustrations that a customer experiences when first using
a new fountain pen. Although this can be time-consuming on occasion, it affords
our customers a much more pleasant experience when receiving a fountain pen from
His Nibs -- and saves us the frustration of dealing with returns!
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Ordering Procedures & Returns International customers, please note, we will not falsify shipping documents Credit cards, for the quickest fulfillment of your order, are accepted through PayPal, a secure site allowing you to use your credit card without us even seeing the information. If you'd like to make use of this credit card service, please let us know when you email your order and address, and we'll email you the appropriate Request for Payment, and instructions for the simple payment procedure (you don't need to join PayPal to use it).
If you would like us process your credit card directly instead, then please email us: 1. Card # (dividing this number in two, between two emails, will
ensure security) If you'd rather pay by money order or check, kindly make payable to: His
Nibs.com We
ship via insured Priority Mail
Please send your order and shipping address (along with any questions) to: orders@hisnibs.com We will email you back with your order total (PA residents please add 6% sales tax)
Warranties and returns If an item proves to be defective, in most cases the manufacturer's warranty will apply. However, please email us first so that we can determine the easiest way to resolve the problem to your satisfaction. In the case of fountain pens -- which are a bit more individualistic than other writing instruments -- what may at first appear to be a defect (hard starting or poor flow for example), can in almost all cases be resolved with a few simple 'tweaks' to the nib, which we'll be happy to guide you through or perhaps suggest returning to us for adjustment. Should you wish to return a
non-defective item within 3 days of receipt because it doesn't suit
you for some reason, again please email us and we'll arrange an
exchange, credit or refund (minus any shipping/insurance charges),
if the item is returned in an 'as new' condition. If you've dipped a
fountain pen to try its writing characteristics, kindly clean off
any ink residue prior to shipping -- to save us both a nasty
surprise We want you to be happy with your purchase from His Nibs.com and hope to have you join the ranks of our many long-term, repeat customers!
Revised: January 5th, 2009
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