"Hey Norman, Just a note to let you know my order
arrived last Thursday. Everything was in pristine condition. I filled the pens
yesterday and they all work perfectly. Unfortunately I got more ink on myself
than in the pens, but that's another story. I particularly like the Conklin
stub [purchased and installed on a
Jinhao White Spatter fountain pen].
Just wanted to give you a heads up and say thanks for the super service."
"Dear Norman: The Duke Cherry Vanilla arrived
just on time as a lovely gift to me from myself on Valentine's Day. It does
look good enough to eat but after the recommended soap cleansing I put it to its
designated task: the writing of notes for a lecture. It is amazingly smooth
with just the right sort of line. Thanks again for your service."
"Hi Norman, I received the Duke pen 2 days ago
[Harlequin], I have been using and really like
the nib! Thank you for your prompt responses and excellent service."
"The package arrived yesterday, and the Cherry
Vanilla pen is gorgeous."
The DUKE #116 Harlequin is an understated, full-sized pen with classic lines. Measuring a bit over 5-/14" capped, its posted length is a full 6-1/4" and 4-3/4" with cap held aside.
I'll be added more versions of the #116 in the future (see the Carbon Fibre version that I've carried for many years), but first up is the Harlequin. The painting to the left is Paul Cézanne’s Harlequin.
...and the second version is the Cherry Vanilla.
The two new versions reprise the Harlequin theme, but in Red and White or Black and White.
The cap itself is topped by a crown, reminiscent in shape to that used on the Pelikan Sovereign series, and overall the shape and feel of the pen evokes images of that great German pen. The cap top itself is engraved with 'German Duke Lux Pen GmbH', along with the DUKE 'crown' logo in the center (which is reprised on the clip, as is 'Germany').
Unscrewing the threads between the section and barrel displays the piston converter for bottled ink. It contains a coiled metal agitator, to help prevent ink from adhering to the inside walls and thereby starving the nib/feed. It will also take International-style cartridges, such as those from Private Reserve. As with all new pens, I recommend to run a dilute solution of dishwashing soap (two or three drops to a small bowl of water) through a new pen a few times, followed by water only. Step one is effective at removing manufacturing oils that can tend to make the ink less than enthusiastic in heading from the converter/filler to the nib, and step two removes the traces of the detergent you've used...which tends to have the opposite, diuretic effect. A gift box is included.
IMPORTANT SERVICE NOTE: Every nib that ships from His Nibs is closely examined under high magnification and tuned or adjusted if needed. About 85% of modern nibs need some adjustment out-of-the-box from the manufacturer for an optimal writing experience. Most commonly, the tines of the nib are misaligned -- which would cause scratchiness at the minimum; the slit between the tines is partially or fully closed -- which would starve the nib of ink and at best cause skipping; or the slit between the tines is too wide -- which will either again cause skipping, or conversely, flooding. There are other factors -- such as separation of the nib from the feed -- that are inspected and repaired before any pen leaves the Palace.
The only 100% guarantee of course comes when the pen is actually filled with ink and written with for the first time, but our pre-shipping inspections and tunings have eliminated 99.99999 (my finger is getting tired) of the frustrations that a customer experiences when first using a new fountain pen. Although this can be time-consuming on occasion, it affords our customers a much more pleasant experience when receiving a fountain pen from His Nibs -- and saves us the frustration of dealing with returns!
Ordering Procedures & Returns
International customers, please note, we will not falsify shipping documents
Please send your order and shipping address (along with any questions) to:
We will email you back with your order total (PA residents please add 6% sales tax)
Credit cards, for the quickest fulfillment of your order, are accepted through PayPal, a secure site allowing you to use your credit card without us even seeing the information. If you'd like to make use of this credit card service, please let us know when you email your order and address, and we'll email you the appropriate Request for Payment, and instructions for the simple payment procedure (you don't need to join PayPal to use it).
If you would like us process your credit card directly instead, then please email us:
1. Card # (dividing this number in two, between two emails, will
If you'd rather pay by money order or check, kindly make payable to:
ship via insured Priority Mail
Warranties and returns
If an item proves to be defective, in most cases the manufacturer's warranty will apply. However, please email us first so that we can determine the easiest way to resolve the problem to your satisfaction. In the case of fountain pens -- which are a bit more individualistic than other writing instruments -- what may at first appear to be a defect (hard starting or poor flow for example), can in almost all cases be resolved with a few simple 'tweaks' to the nib, which we'll be happy to guide you through or perhaps suggest returning to us for adjustment.
Should you wish to return a non-defective item within 3 days of receipt because it doesn't suit you for some reason, again please email us and we'll arrange an exchange, credit or refund (minus any shipping/insurance charges), if the item is returned in an 'as new' condition. If you've dipped a fountain pen to try its writing characteristics, kindly clean off any ink residue prior to shipping -- to save us both a nasty surprise .
We want you to be happy with your purchase from HisNibs.com and hope to have you join the ranks of our many long-term, repeat customers!
Revised: July 23rd, 2017