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Huashilai
Need bottled ink or refills?
"I
also wanted to comment on the Huashilai Tiger Eye 3000, which I got in
December and was the 1st pen I bought from you, and has proven to be the best
fountain pen in my collection. It consistently writes a smooth medium line,
has a good solid weight and balanced feel, and NEVER leaks or seeps. I might
need to get another one in a different color as a backup someday. One more
thought is I wanted to compliment you on your consistently excellent customer
service and informative website. Now if I could only find an portable
electronics vendor with the same integrity, but I suppose that's an
oxymoron..."
A. Y., Camarillo, CA "The Huashilai 3000 Nebula is bold in beauty. It is comfortably heavy and I love the “snap sound” of quality when replacing the cap. Elegant in black is high society in your hand." N. S., Van Nuys, CA "Wow, Norman - nice packaging and
note. Thanks for the care you took in putting my order together. In this era
of corporate everything, I had almost forgotten what the personal touch in
business was. It's been a real pleasure doing business with you. The Huashilai
Tiger Eye was a complete surprise - because of its price, I wasn't expecting the
quality metal fittings of this pen. It is much more than I expected."
"Hi! I never got back to you with a
report on the two pens I ordered from the little group you recommended. I love
them love them love them. Especially the Tiger Eye. The weight and balance.
The seriousness of purpose -- I like it immensely!...Thank you for the
recommendations. I want to try so many things! Something worth making money
for." "Hi Norman, I received the Huashilai
Tiger Eye fountain pen as a Christmas gift from my wife, and I wanted to say
thank you for finding and selling such a great pen at such a reasonable price. I
like the nib size and ink flow, especially with the Private Reserve Tanzanite
ink that she purchased with it. I originally found your site somewhat by
accident when I was searching for information on nib adjustments, because one of
my other pens would always dry up after a few days. I liked your service note on
nib inspection and adjustment, and figured your store would likely be a reliable
source of quality writing instruments, so I decided to ask for the Huashilai for
Christmas, and I was not disappointed. Your inclusion of a hand-written note
about the pen is "Norman, I just received my
Huashilai 3000 Globular Cluster fountain pen. This pen is big and bold and feels
great, like I'm holding a two hundred dollar pen. It's black lacquer body is
very formal and the colorful cap with it's distinctive 'snap' sound when you
close it makes this pen a gem in my growing collection." "Hi Norman, I just wanted to take a
minute to thank you for the great service and the Huashilai! I received the pen
earlier in the week and have been enjoying it very much! Please keep up your
personalized customer service. It was pleasure to receive my purchase quickly
and with a note from you. This is the second time I have ordered from your site
and I will be back to make more purchases. Keep up the great work! Thanks
again." Norman: The Huashilai Tiger Eye
arrived today in good order. It is nicely balanced and attractive, as you said,
and a good value. Writes very smoothly. It is very similar in shape and size
-- especially the cap and clip -- to an all black Jinhao
I have."
New Huashilai 3000
Agate
Huashilai 3000
Nebula
Huashilai 3000 Tiger Eye
Huashilai 3000 Globular Cluster
I consider the nibs to be light-mediums, meaning somewhere between a typical western fine and medium.
Unscrewing the body reveals a piston converter, and the pen will also take International-style cartridges, such as Private Reserve.
IMPORTANT SERVICE NOTE: Every nib that ships from His Nibs is closely examined under high magnification and tuned or adjusted if needed. About 85% of modern nibs need some adjustment out-of-the-box from the manufacturer for an optimal writing experience. Most commonly, the tines of the nib are misaligned -- which would cause scratchiness at the minimum; the slit between the tines is partially or fully closed -- which would starve the nib of ink and at best cause skipping; or the slit between the tines is too wide -- which will either again cause skipping, or conversely, flooding. There are other factors -- such as separation of the nib from the feed -- that are inspected and repaired before any pen leaves the Palace.
The only 100% guarantee of course
comes when the pen is
actually filled with ink and written with for the first time, but our
pre-shipping inspections and tunings have eliminated 99.99999 (my finger is
getting tired) of the frustrations that a customer experiences when first using
a new fountain pen. Although this can be time-consuming on occasion, it affords
our customers a much more pleasant experience when receiving a fountain pen from
His Nibs -- and saves us the frustration of dealing with returns!
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Ordering Procedures & Returns International customers, please note, we will not falsify shipping documents Credit cards, for the quickest fulfillment of your order, are accepted through PayPal, a secure site allowing you to use your credit card without us even seeing the information. If you'd like to make use of this credit card service, please let us know when you email your order and address, and we'll email you the appropriate Request for Payment, and instructions for the simple payment procedure (you don't need to join PayPal to use it).
If you would like us process your credit card directly instead, then please email us: 1. Card # (dividing this number in two, between two emails, will
ensure security) If you'd rather pay by money order or check, kindly make payable to: His
Nibs.com We
ship via insured Priority Mail
Please send your order and shipping address (along with any questions) to: orders@hisnibs.com We will email you back with your order total (PA residents please add 6% sales tax)
Warranties and returns If an item proves to be defective, in most cases the manufacturer's warranty will apply. However, please email us first so that we can determine the easiest way to resolve the problem to your satisfaction. In the case of fountain pens -- which are a bit more individualistic than other writing instruments -- what may at first appear to be a defect (hard starting or poor flow for example), can in almost all cases be resolved with a few simple 'tweaks' to the nib, which we'll be happy to guide you through or perhaps suggest returning to us for adjustment. Should you wish to return a
non-defective item within 3 days of receipt because it doesn't suit
you for some reason, again please email us and we'll arrange an
exchange, credit or refund (minus any shipping/insurance charges),
if the item is returned in an 'as new' condition. If you've dipped a
fountain pen to try its writing characteristics, kindly clean off
any ink residue prior to shipping -- to save us both a nasty
surprise We want you to be happy with your purchase from His Nibs.com and hope to have you join the ranks of our many long-term, repeat customers!
Revised: February 8th, 2010
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